Managed Services
Our Managed Services are designed to extend your IT capabilities with precision and reliability.
Maximize Efficiency and Minimize Downtime with Damokles
At Damokles, we understand the complexities of managing modern IT infrastructure—challenges that demand more than just expertise; they require time, strategy, and precision. That’s where our Managed Services come in. We streamline your IT operations, optimize your investments, and transform day-to-day processes, so your team can focus on what truly drives your business forward.
Consultancy
We help businesses understand and adopt emerging technologies. Our team provides guidance to optimize processes, improve efficiency, and drive innovation tailored to your needs.
Microsoft 365 support
We provide expert support for Microsoft 365. Our team in Malaysia helps you with setup, management, and troubleshooting to ensure smooth operations.
Managed networks
We provide comprehensive managed network services. Our solutions ensure reliable and secure network performance. Let our experts handle the complexity while you focus on your business goals.
Augmented IT support
Take on big projects and lighten the load with ease—our certified engineers are here to back you up. We seamlessly integrate with your team, delivering expert support exactly where and when you need it. Let us be the extra hands that keep your operations running smoothly and your goals within reach.
Remote IT support
Keep your team productive and your operations running smoothly—anywhere, anytime—with Damokles. Our fast, secure remote support keeps your workforce connected and your business moving forward without interruption.
Smarter IT, Growing Business
At Damokles, we empower your business by transforming complex IT into streamlined, proactive solutions. From eliminating time-consuming tech headaches and automating workflows to fortifying your cybersecurity and optimizing performance—we handle it all so your team can focus on what matters most.
As a trusted Managed Services Provider across diverse industries, Damokles is your strategic technology partner—delivering precision, protection, and progress with every solution.
Keep your operations online, all the time
RMM Security + Plan
Tier 1
Workstation patching
Server patching
Server resource monitoring
Third-party application updates
Automated OS updates
Automated antivirus updates & management
Network device monitoring
Backup monitoring
Switch, router, firewall firmware updates
Security package with network detective scans, external vulnerability testing
Managed User Support Plan
Tier 2
End-user remote support
Workstation remediation
AD add / move / change
Security group management
Basic file systems management
Enterprise Plan
Tier 3
Full Integration
24/7 Support
Annual Strategy
Infrastructure remediation
Backup remediation
What are Damokles Managed Services?
Damokles Managed Services provide end-to-end operational support for your IT and cloud infrastructure — including monitoring, maintenance, automation, and incident response — so your team can focus on innovation while we handle the complexity.
What types of environments do you support?
We support hybrid, multi-cloud, and on-premises environments across leading platforms like Azure, AWS, Google Cloud, and private cloud solutions, with deep expertise in regulated industries such as finance, healthcare, and government.
How does Damokles ensure security and compliance?
Security and compliance are baked into every layer of our services. We implement proactive monitoring, automated patching, policy enforcement, and compliance reporting aligned with global standards (e.g., ISO 27001, SOC 2, and local regulations).
Can your services be customized to fit our business needs?
Absolutely. Damokles Managed Services are modular and customizable — whether you need full-stack management or targeted support for specific workloads, we tailor our SLAs, toolsets, and governance to match your strategic priorities.
What makes Damokles different from traditional managed service providers?
We go beyond maintenance — Damokles embeds automation, observability, and FinOps into our services, transforming operations into a strategic advantage. Our model delivers not just uptime, but insights, efficiency, and continuous optimization.
Elevate Your Business Today
Unlock the full potential of your business with our expert technology consulting services. Let us guide you to seamless digital journey.